Frequently Asked Questions 

1. How do you make your sublimated clothing?
The fabric printing process we use is called "digital sublimation". This process actually dyes the garment fibers by printing on them. This means you get better looking gear that won't fade, flake or bleed and leaves the integrity and feel of the fabric intact.

2. What is Digital sublimation?
Digital sublimation is an amazing process. Rather than using traditional screening methods (serigraphy), digital sublimation is a direct to fabric printing process ensuring the highest quality printing detail. 

3. Do your products hold up, do you guarantee them, are you reputable?
All garments are manufactured and assembled in Bulgaria using only top quality materials and craftsmanship. We guarantee against material and labor defects for one full year from the date of your purchase.

4. Can I get a sample?
We'd be happy to send you a sample.   Email a request to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it . Samples need to be returned after 10 days.

5. What is your lead time on custom orders?
Your ship date is based upon the date you reserve. The ship date is seven weeks after the date we receive your order form, 50% deposit, artwork and logos. This is based upon meeting all required due dates. ALWAYS build in your own "safety" time margins and allow for transit time in shipping. Time lines may vary due to demand and you will be given a time estimate at the time your order is placed. BALANCE IS DUE IN FULL PRIOR TO SHIPPING.

6. If I order a custom job, will you have extras for add-ons or replacements?
We do not make extra garments for spares, we do however hold the right to make a small amount of extra garments for use as samples and promotional items for our own use. These are also used for our guarantee policy if needed. It is not a bottomless pit, however, so please build in extras on your order as we do not guarantee there will be replacements.

7. Do you have an information packet?
Yes, please email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it  and we will be happy to mail one out.

8. I am the coordinator for a club, what are your terms?
We require 50% deposit (club check is fine) and 50% at the time of shipment. Final payment can be Credic Card, C.O.D. or prepay with a check.

9. What is your return policy?
Because everything is custom, we do not offer any ability to return the product.

10. How long does it take to make my custom uniforms?
Production time for custom orders runs six weeks depending on the item and the time of year. We do not offer rush service. We do not guarantee delivery dates. An estimated ship date will be given at the time of order entry, but the actual ship date can vary by up to a week depending on our production load. We are not responsible for production delays. Allow enough lead time to receive your order when you need it.

11. What is your minimum order quantity?
The minimum order quantity is 10 tems.

12. What kind of fabrics do you use?
Our polyester blends are high performance fabrics made from specially woven polyester yarns for increased moisture management and a soft hand combined with a 4 thread stitched for durability.